- Project Phoenix
This is a story about a clash between user needs and business goals. As I finished conducting my first round of interviews, my main takeaway was that none of the users had faith in a new web tool to help them do their jobs.
- AI-enhanced order experience
I feel like the tech world has lost it’s mind a little (maybe a lot) over AI. To be clear, I’m a fan – but our design-thinking process still applies, maybe more so, to this new technology.
- Code name: Cheesy Bites
This is one of my favorite UX stories. It has hot heads, irrational behavior, people getting kicked out of meetings, and surprising user results.
- Projects: 2014-2018
See examples of my work from different industries: eCommerce, Medical devices, Finance/banking, and Healthcare.
This is a story about a clash between user needs and business goals. As I finished conducting my first round of interviews, my main takeaway was that none of the users had faith in a new web tool to help them do their jobs.
I feel like the tech world has lost it’s mind a little (maybe a lot) over AI. To be clear, I’m a fan – but our design-thinking process still applies, maybe more so, to this new technology.
This is one of my favorite UX stories. It has hot heads, irrational behavior, people getting kicked out of meetings, and surprising user results.
See examples of my work from different industries: eCommerce, Medical devices, Finance/banking, and Healthcare.